SmartLinx Enables Greek American Rehabilitation & Care Centre To Successfully Dispute Compliance Allegation

March 18, 2019

Using SmartLinx Payroll-Based Journal Solution to quickly prove compliance

EDISON, N.J. (March 18, 2019) — SmartLinx, a leader in workforce management solutions, today announced that Greek American Rehabilitation & Care Centre used its SmartLinx suite to refute a false allegation and immediately prove compliance to Centers for Medicare and Medicaid Services (CMS) regulations.

When the Illinois Department of Public Health regulators alleged the facility was out of compliance during a surprise inspection, Greek American employees immediately generated reports that demonstrated compliance.

“SmartLinx played an integral role in disputing a complaint that alleged a lack of staff at our facility,” says Mordechai Finkel, Director of Human Resources at Greek American Rehabilitation & Care Centre. "We showed the survey team an image from the Nursing department’s SmartLinx Master Schedule, and they wiped the complaint off their slate within 15 minutes. It was a game changer."

Illinois state regulators routinely conduct surprise visits to long-term care facilities, demanding providers provider prove compliance for any given day throughout the year.

"Time is of the essence in these requests. If they don’t see something within 15 minutes, they assume you failed or can’t prove compliance,” Mr. Finkel said. “For compliance alone, SmartLinx is worth every penny—even without considering the savings in labor costs it helps us receive every month."

In addition to enabling providers to visualize staffing across multiple facilities in real-time, SmartLinx integrated workforce management solution analyzes staffing data against fluctuating PPD requirements and regulatory requirements. Thousands of Long-Term Care providers are using SmartLinx to maintain a Five-Star Rating as well as prevent over or understaffing.

“We understand how challenging it is to properly staff and manage changing schedules and PPD values. We’re committed to helping dedicated providers, like Greek American Rehabilitation & Care Center, maintain worry-free compliance," said SmartLinx CEO Marina Aslanyan.

About Greek American Rehabilitation & Care Centre
Greek American Rehabilitation & Care Centre is a not-for-profit state-of-the-art facility located in the northwest suburbs of Chicago, Illinois, offering short-term rehabilitation and long-term nursing care, vacation/respite care, hospice and memory care, with love, respect, honor and dignity.

About SmartLinx
SmartLinx makes work, work better. Used in thousands of leading organizations, the SmartLinx solutions suite helps manage people and processes by harnessing the power of real-time data. Its solutions suite includes talent acquisition and onboarding, human resources, benefits and payroll, time & attendance, scheduling, compliance, and business analytics. For more information visit or call 877-501-1310.

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