Are Hidden Workforce Costs Draining Your Bottom Line?

March 25, 2025 Paul Michniewski

In the post-acute and long-term care (LTC) space, every dollar counts—especially when labor costs make up the lion’s share of your operating expenses. But what if your biggest expenses aren’t even on your radar?

Spoiler alert: they’re not.

Across thousands of LTC facilities, we’ve seen it time and time again—massive, often invisible labor-related costs quietly eroding margins and putting stress on staff and operations.

Here’s the reality:

A typical 100-bed LTC facility is losing over $115,000 per year to indirect, addressable labor costs. These aren’t fixed expenses. They’re operational inefficiencies—leaks in your bucket—that can be plugged with the right data and strategy.

Let’s break it down.

The Real Cost of Inefficiency

The hidden costs we commonly uncover include:

  • Turnover: $18,000
  • Agency Overuse: $18,348
  • Unnecessary Overtime: $18,660
  • Time Theft: $15,300
  • Incorrect Time Tracking: $12,660
  • Inefficient Scheduling: $7,068

And that’s just the start.

These issues don’t just strain budgets—they stretch staff too thin, increase burnout, and impact care quality. The longer these inefficiencies go unchecked, the harder it becomes to retain staff, meet regulatory requirements, and keep up with rising demand.

Why It Happens

Most providers aren’t short on effort—they’re short on visibility.

Manual processes, disconnected systems, and lack of real-time insights make it nearly impossible to track and act on workforce trends before they become expensive problems.

That’s where Smartlinx comes in.

With two decades of experience and a platform trusted by over 4,500 LTC facilities, Smartlinx helps uncover these hidden costs—fast. Our free, no-obligation Value Assessment gives you a clear view of where you're leaking money and how you compare to peers across the industry.

What You’ll Get

  • A data-backed breakdown of your potential savings
  • Peer benchmarking in key areas like turnover, agency use, and overtime
  • Best practices from top-performing facilities using Smartlinx
  • A custom roadmap to reduce costs and increase staffing efficiency

No guesswork. No generic advice. Just actionable insight tailored to your operations.

Let’s stop the drain. And start reinvesting in what matters most—your people and your residents.

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